Privacy policy

Data protection

The operators of these pages take the protection of your personal data very seriously. We
treat your personal data confidentially and in accordance with the statutory data protection
data protection regulations and this privacy policy. The use of our
website is possible without providing personal data until the booking is made. As far as on
personal data (e.g. name, address or e-mail addresses) is collected on our website, this is
addresses) are collected, this is always done on a voluntary basis (e.g. when booking).
This data will not be passed on to third parties without your express consent.
We would like to point out that data transmission over the Internet (e.g. when
communication by e-mail) can have security gaps. A complete protection of the
data from access by third parties is not possible.
When you book, your data is transferred to our software program and stored there.
stored there. Invoices including your data must be stored for 10 years.
You can find the privacy policy of our hotel software at
https://www.ibelsa.com/wp-content/uploads/2023/02/Datenschutzinformation_ibelsa_Gmb
H_01.pdf

We are legally obliged to record your personal data using a registration form.
to record your personal data. According to the Federal Registration Act §29 ff.

 

 

Date of arrival and expected departure,
surnames,
 first names,
date of birth,
nationalities,
address,
number of fellow travelers and their nationality in the cases of § 29 paragraph 2 sentences 2 and 3 BMG as well as
serial number of the recognized and valid passport or passport replacement document in the case of foreign persons.
In addition, we collect the telephone number and email address in order to provide you with the
booking data (e.g. check-in number for digital check-in) and the invoice in digital form.
digital form.

The registration forms must be kept for a certain period of time in case they are inspected by the police.
time before they are destroyed. The retention period is from the
day of arrival of the accommodated person. After expiry of the
the retention period, the registration forms must be destroyed within three months.

The registration forms are processed by the software company Straiv GmbH.
The straiv GmbH system enables hotels to provide guests with information (e.g. guest
A-Z) and services (e.g. wake-up call) for each phase of the stay digitally on the guest's end device (frontend).
of the guest (front end).

Cookies

Some of the Internet pages use so-called cookies. Cookies do not damage your
computer and do not contain viruses. Cookies serve to make our
more user-friendly, effective and secure. Cookies are small
text files that are stored on your computer and saved by your browser. The
Most of the cookies we use are so-called “session cookies”. They
are automatically deleted at the end of your visit. Other cookies remain stored on your
device until you delete them. These cookies enable us to recognize your
recognize your browser on your next visit. You can set your browser so that
be informed about the setting of cookies and only allow cookies in individual cases
individual cases, exclude the acceptance of cookies for certain cases or in general, and
and exclude the automatic deletion of cookies when closing the browser.
activate. If cookies are deactivated, the functionality of this website may be limited.
be limited.

Borlabs cookies

This website uses Borlabs Cookie, which contains two technically necessary cookies
(borlabsCookie and borlabsCookieUnblockContent) to store your cookie preference.
store your cookie preference.

Borlabs Cookie does not process any personal data.

The borlabsCookie cookie stores the preference you selected when you entered the website.
selected when you entered the website. The borlabsCookieUnblockContent cookie stores,
which (external) media/content you always want to have automatically unblocked.
If you wish to revoke these settings, simply delete the cookies in your browser.
browser. When you re-enter/reload the website, you will be asked again for your cookie preference.
cookie preference again.

Server log files

The provider of the pages automatically collects and stores information in so-called
server log files that your browser automatically transmits to us. These are browser type
browser type and version, operating system used, referrer URL, host name of the
accessing computer, time of the server request. This data cannot be
persons. This data is not merged with other data sources.
will not be made. We reserve the right to check this data retrospectively if
we become aware of specific indications of unlawful use.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is
Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google
Analytics uses so-called “cookies”. These are text files that are stored on your
stored on your computer and which enable your use of the website to be analyzed.
allow. The information generated by the cookie about your use of this website is usually
website is usually transmitted to a Google server in the USA and stored there.
stored there. More information on how Google Analytics handles user data
can be found in the privacy policy of
Google: https://support.google.com/analytics/answer/6004245?hl=de Google Analytics
deactivate.

Browser plugin

You can prevent the storage of cookies by selecting the appropriate settings in your
browser software; however, we would like to point out that in this case you
may not be able to use all functions of this website to their full extent.
can. You can also prevent the collection of the data generated by the cookie
data generated by the cookie and related to your use of the website (including your IP address) to Google
and the processing of this data by Google by downloading the browser plugin available at the
download and install the browser plugin available at the following link
install: https://tools.google.com/dlpage/gaoptout?hl=de

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on
the following link and deactivating Google Analytics:
https://tools.google.com/dlpage/gaoptout?hl=de

IP anonymization

We use the function “Activation of IP anonymization” on this website.
However, this means that your IP address will be anonymized by Google within member states of the
European Union or in other signatory states to the Agreement on the
European Economic Area will be shortened beforehand. Only in exceptional cases will the full IP
address is transmitted to a Google server in the USA and shortened there. On behalf of
of the operator of this website, Google will use this information to evaluate your
evaluate your use of the website, to compile reports on website activity and to
and to provide the website operator with other services relating to the use of the website and the
services to the website operator in connection with the use of the website and the Internet. The data collected
IP address transmitted by your browser as part of Google Analytics will not be merged with
merged with other Google data.

Demographic characteristics with Google Analytics

This website uses the “demographic characteristics” function of Google Analytics.
This allows reports to be created that contain statements about the age, gender and
interests of visitors to the site. This data comes from interest-based
advertising from Google and from visitor data from third-party providers. This data cannot be
not be assigned to a specific person. You can deactivate this function at any time via
the ad settings in your Google account or prevent the collection of your data by Google
data by Google Analytics as described in the section “Objection to data collection”.
generally prohibit the collection of your data.


SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of
confidential content, such as the requests you send to us as the site operator, an SSL encryption
operator, uses SSL encryption. You can recognize an encrypted connection by the fact
that the address line of the browser changes from “http://” to “https://” and by the
lock symbol in your browser line. If SSL encryption is activated, the data you
data that you transmit to us cannot be read by third parties.


Right to information, deletion, blocking

You have the right to receive information free of charge at any time about your stored
personal data, its origin and recipients and the purpose of the data
processing as well as the right to rectification, blocking or erasure of this data.
data. For this and other questions on the subject of personal data, you can
contact us at any time at the address given in the legal notice.
Source: eRecht24

If you have any questions, please contact us at the address given in the legal notice.